The standard aims to make sure our patients, or their carers, with a disability, sensory loss or impairment are provided with information they can easily read or understand with support, for example large print, so they can communicate effectively with health and social care services
If you have any information or communication support needs relating to a disability, impairment or sensory loss please let us know your preferred communication method.
Making Health Care Information Accessible
The aim of the accessible information standard is to make sure that people with a medical condition which affects their ability to communicate, get information that they can access and understand, and have any communication support they might need
The standard tells organisations how to make information accessible to people in the format they need, as well as support people’s communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate.
Our Communication with You
At our Practice, we want to make sure that we are communicating with you in a way that is easy for you and that you can understand:
- We want to know if you need information in a specific format e.g. braille, large print or easy read
- We want to know if you need to receive information in a particular way
- We want to know if you need someone to support you at appointments e.g. a sign language interpreter or an advocate
- We want to know if you lip read or use a hearing aid or communication tool