Dear Local residents and patients.

Recent posts about members of our team have been both hurtful and detrimental and we ask that if you have a concern over your care, you address it directly with ourselves rather than in a public forum. Please see our complaints policy.

Need help with a non-urgent medical or admin request? Contact us online.

Practice News & Announcements

Welcome to The Red House Group

The Red House Group comprises three GP surgeries located in South-West Hertfordshire.  The practice is based at the Red House Surgery in Radlett, which was founded in 1905.  In addition, the practice has two branch surgeries located in nearby villages: Park Street Surgery in Park Street and Gateways Surgery in Shenley.  Together the surgeries provide care for over 20,000 patients, making the practice the largest in the area and one of the largest in Hertfordshire.

The Red House Group aims to combine all that is best in traditional General Practice with full engagement in the innovative provision of GP services.  The practice, for example, runs a personal list system to ensure efficiency and continuity of care but on the other hand has developed a whole range of practice-based services for the community in which it is located.

The Red House Group is part of the Hertfordshire and West Essex Integrated Care Board.

Please use the links to find out more about our policies and performance, and how we use your medical records.

NHS App

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments and prescriptions.

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NHS App

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening